A news story has just appeared about a plan to publish ratings of airline pilots by passengers. I think it is worth considering. You can read it here.
5 comments:
hope
said...
It's an interesting proposal and interesting article. It would be more comforting if this "call for ratings" came from a group other than physicians, however, you still have to take it for what it's worth.
There are positives and negatives of both. Just like with some patients, some customers want more or less communication. Do you want to know about every bump and every minute-to-minute change on the aircraft? Or do you just want to get to your destination peacefully with only major updates? Similar to some patients who go wide-eyed and freeze up when you work through the entire informed consent. "I just want to know the big picture, doc," some will say. Sometimes less is more. On the other hand, being kept in the dark isn't fun either. Food for thought, thanks for posting.
I think what would help is asking the patient what they want. If they want all the info, give it to them. If the want the highlights warn them of the consequences, make them sign, and go from there.
5 comments:
It's an interesting proposal and interesting article. It would be more comforting if this "call for ratings" came from a group other than physicians, however, you still have to take it for what it's worth.
There are positives and negatives of both. Just like with some patients, some customers want more or less communication. Do you want to know about every bump and every minute-to-minute change on the aircraft? Or do you just want to get to your destination peacefully with only major updates? Similar to some patients who go wide-eyed and freeze up when you work through the entire informed consent. "I just want to know the big picture, doc," some will say. Sometimes less is more. On the other hand, being kept in the dark isn't fun either. Food for thought, thanks for posting.
I think the most important thing to consider is the date of this "news story."
I think what would help is asking the patient what they want. If they want all the info, give it to them. If the want the highlights warn them of the consequences, make them sign, and go from there.
This is satire at it's best.
Thank you
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